English

FAQ
  • Q7: How can I can know your quality is good?

  • A:

    Our main values are Integrity and Responsibility, which means honesty — do the same as we said. Cheating can win one-time business but we want the long-term one. The most effective way is to test.


    If you want, we can also offer the test reports and test videos to show you how it works. Most of the test reports are made by our present or potential partners.


    As for long-term partnerships, Quality and Performance are the same important for both of us.

  • Q8: Can your pads work with chemicals or it's forbidden?

  • A:

    Yes, all of our pads can work with green chemical products. The most valued strength of our pads is they can also clean and polish floor well when you use water only.


    If you add chemicals, the cleaning result could be better. With water only means they can help you save cost. If you don't have or can't use chemicals like in hospitals and schools sometimes, then with water only, our pads can also make your floors clean & shine.


  • Q9: Why your pads are better than your competitors?

  • A:

    1.Raw material. In terms of the floor pad base, we work with Americo Inc. who started manufacturing nonwoven products since 1969; In terms of Polycrystal Super Abrasives, we work with China's biggest supplier and some famous suppliers in EU and Korea. So the raw material is the basement of good quality. Even it's expensive but good products deserve it.


    2.R&D. Work with Sichuan, Xiamen and CMU University technician team. Even for tests, we also imported the top professional measurement instruments to evaluate every test result and help us improve the performance.


    3.Production. Constantly update automatic production line and workflows, Bring in various valued QC training projects like Japan 6S management, implement and improve it to accord with our practical production flows and control quality problems.


    4.Value-added Service. All marketing tools are open for partners and we can also help you organise training programs, attend cleaning shows and develop new products together...





  • Q10: If there are quality problems, what will you do?

  • A:
  • Q11: Do you offer free samples?

  • A: Sorry, at the moment, we don't offer free samples.

    We are very confident with our quality and performance of products so we believe the tests will bring you more values and opportunities. But if it's the quality or performance problems, we will be responsible for this and help you solve it for free. Anyway, it's small money but we also think people will cherish the samples if they paid.

  • Q12: What's your delivery time?

  • A: As usual, it's within two weeks.

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welcome to EZshine
Tell us a little about yourself, and we'll be in touch to schedule a virtual or in-person demonstration with a local EZSHINE expert.

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