FAQ
  • Q1: Are you a manufacturer?

  • A:

    Yes, we're a manufacturer established in 1993, China. Over the past 27 years, we're always focusing on diamond tools for floor preparation, grinding, polishing and maintenance.


    In 2018, EZshine was registered as a trademark to focus on floor cleaning and maintenance business.

    In 2020, EZshine Company was separately established from Ashine Diamond Tools Co.,Ltd.


    Our new plant, covering 30,000 square meters, locates in Huian Town, Quanzhou city. We now have 70 people and sell products over 60 countries, 97% is exported overseas like the Americas, Europe, Japan, Korea, Australia, New Zealand etc.



  • Q2: How about your Reseach & Development Team (R&D)?

  • A:

    Thanks to our president Richard Deng, an expert ever graduated from a master degree in Diamond Major at Sichuan University, we can build our own R&D team with professors team from Sichuan University, Xiamen University and CMU to help us keep strengthening our innovative capacity. Mr.Zeng, the Chief Engineer, who is in charge of our R&D team, has more than 30-year-experience developing diamond tools.


    At the moment, we have over 69 patents including 43 certificates issued by EUIPO. We also have the MSDS and ISO9001 certification.









  • Q3: How about your Market Policy? How do you protect customer's market?

  • A:

    Since we established, we have set a basic principle: never work with end-users but only the middleman like Manufacturer, Importer, Wholesaler, Dealer...


    We are open with the exclusive agent policy but it's based on corresponding duty and right. Besides this, if we get the right sale lead from your market region by fairs, internet or other channels, we will distribute them to you.


    There is a basic rule: As long as it can boost your sales and help you expand market, we'd like to discuss the marketing ideas and support you somehow.

  • Q4: Did you already sell in Europe? Did you have some partners now?

  • A:

    Yes, in Europe, we now work with many valued partners. Welcome to contact with our sales to learn more.


    We now have all positive comparison test reports from our partners. You can find how we're better than the competitors in the respect of clarity, gloss, slip-resistance and lifetime.


    For working with us, Quality and Performance are the top concern for us then it's the value-added service and margin. As we promised, we will ensure your market strength and grow up with you together based on constantly developing new advanced innovative products.

  • Q5: Do you attend some cleaning shows?

  • A:

    Yes, we will attend ISSA North America, Interclean Amsterdam, CMS Berlin, Interclean China,

    Verona Stone Fair, Xiamen Stone Fair as usual. In the future, we hope to attend some local cleaning shows with our local partners or we can support them here somehow.


    Except for this, we also work with ECJ (Europe Cleaning Journal), ISSA to publish some posts. We're also active to share many valued news and knowledge via website, Linkedin, Facebook, Instagram and Youtube...







  • Q6: How to choose the right pad and how to use them?

  • A:

    As for the specific floor types, cleaning machines, floor care jobs, we have relevant documents below to help you serve your customers. If you need them, please contact our sales engineer.


    Catalog/Flyers: To introduce you the EZshine floor pads system and product application based on various floor types.


    Instruction Manual: To introduce you how to choose the right pad in specific floor type and floor care jobs. Every solution will show you detailed operation steps and in this book, you can also check the results of cases by photos.


    Instruction Video: Some of them are test video, we're keeping updating now.


    Website: www.ezshinepad.com


    Social Media: Welcome to visit us at

    Linkedin: https://www.linkedin.com/company/ezshine-diamond-pads/?viewAsMember=true

    Facebook: https://www.facebook.com/EZshine-Diamond-Clean-Technology-CoLimited-101648384758471

    Youtube: https://www.youtube.com/channel/UCDsbiK-hBc6e1YwOVZZRJFQ/featured?view_as=subscriber


    We can also offer the training documents like Floor Maintenance Training Presentation to help you educate the market.





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